Postal Condom Feedback Survey

We’re always looking for ways in which we can improve the services we provide at MESMAC so we would be very grateful if you could take the time to fill in this questionnaire about the postal condom service. There will also be the opportunity to enter yourself into a prize draw for a £20 Amazon gift voucher.

Please answer the questions in as much detail as you can. The survey should only take 5-10 minutes to fill in.

Everything you say in this questionnaire is completely anonymous and confidential. If you submit your email for the prize draw we will not pass it on to any third parties. It will only be used to decide a winner and will not be linked to your feedback.

*(See below for tips on how to use condoms)

E.g. How it broke, whether you knew how to report it to us, whether you continued to use them afterwards

*(See below for tips on how to use lube)

E.g. Where the lube was applied, how much was used, how long the discomfort lasted

*(See below for information on how to change your order)

*(See below for information on how to cancel your condoms)

This will not be shared with any third parties and not be connected to the feedback you have given

For tips on how to use a condom correctly, please click here

Find out more

For more information about using lube please click here

Find out more

You can cancel your condoms by simply filling in this form on the website. Alternatively, you can email the Order Distribution team at, stating your name and address and that you would like to cancel your order