Operations Manager - Mental Health & Wellbeing Services

Come and join our dynamic team where we have an exciting opportunity for an Operations Manager – Mental Health & Wellbeing Services. Yorkshire MESMAC value diversity and are an equal opportunities employer, as well as a Disability Confident employer. We welcome applications from all suitably skilled persons from all sections of the community.

We are seeking to appoint the following: Operations Manager – Mental Health & Wellbeing Services (37 hours).

Base Hull, Rotherham, Wakefield or York.

Overall Aim:
  • To manage Yorkshire MESMAC’s Mental Health and Wellbeing services in such a ways as to ensure that they can respond to the needs of the communities we work with.
  • To extend the range of Mental Health and Wellbeing services Yorkshire MESMAC offer in terms of both choice of interventions and geographical reach.
  • To ensure that Yorkshire MESMAC Mental Health and Wellbeing service staff, sub-contractors and volunteers are managed and supported in their roles.
Operational responsibilities

•           To sit on an appropriate Board of Trustees committee

•           To ensure adequate structures are in place and are used that facilitate the proper support and supervision for staff and volunteers for which the post holder is directly responsible.

•           To be responsible for the development and implementation of appropriate monitoring systems to support the work of and provide means of evaluation the Mental Health and Wellbeing services.

•           To support the CEO in ensuring that safeguarding and promotion of the welfare of children and adults at risk is prioritised within YM and that procedures are appropriate and adhered to.

•           To support the Operations Manager-Technical Responsibilities to ensure good practice in development and implementation of risk registration, CQC registration, quality marks, regulatory bodies and assurances, information governance, maintaining the organisations values and principles across the YM group of services, policy development.

•           To support the Operations Manager -HR to ensure  good practice and implementation in the recruitment, selection, induction and development of staff, students, interns, apprentices and volunteers across the YM group of services in line with employment and equal opportunities law.

•           To support the Operations Manager-Technical Responsibilities to ensure the Health and Safety of staff volunteers and service users within the Yorkshire MESMAC buildings and in their Yorkshire MESMAC related activities outside of our buildings.

Safeguarding

•           To be the Deputy Named Person for Child Protection and Vulnerable adults using Yorkshire MESMAC Mental Health and Wellbeing services

•           To be one of the persons authorised to request and receive DBS disclosures

Supervision and Management – staff and volunteers

•           To directly manage, supervise and support up to 12 full time equivalent staff.

•           To ensure that staff and volunteers receive regular supervision.

•           To ensure that clear records of supervision sessions are kept.

•           To undergo regular supervision

Project management

•           To manage YMs portfolio of Mental Health and Wellbeing projects, services and campaigns

•           In conjunction with the staff team, to ensure development and implementation of appropriate services, and interventions to meet project outcomes.

•           In conjunction with the staff, to ensure use of appropriate monitoring systems to record projects activity.

•           To attend regular meetings and work with commissioners and funders as appropriate.

•           To ensure above projects meet contractual obligations, outcomes and KPIs through the development and implementation of programmes of work in line with YM groups of services quality standards, assurance etc.

•           In conjunction with the staff, to produce regular reports on the activity of projects in line with funding claim deadlines, and requirements.

•           To manage sub-contractors delivering to the above projects.

Funding and income generation

•           To lead in the identification, development, and creation of funding bids to support the maintenance and development of Yorkshire MESMAC’s Mental Health and Wellbeing services.

  • •To take an active role in contributing to other bids being developed by Yorkshire MESMAC
  • •To increase YM profile in the Mental Health and Wellbeing field locally and nationally.
  • •To share the learning gain through Yorkshire MESMAC work to improve the response and capacity of the sector as a whole.

•           Collaborate with the Training and Comms Coordinator, in marketing and delivery of income generation, including training programmes, across Yorkshire MESMAC Group of Services.

Finance

•           To manage devolved budgets

•           To check, approve and monitor expenses of relevant staff and volunteers

•           To check, approve and monitor payments for sub-contractors

•           To act as a cheque signatory.

External

•           To develop and maintain meaningful relationships with a range of commissioners, funders and partner services providers across our Yorkshire footprint and nationally. With the aim to improve Mental Health and Wellbeing services with the populations we work with

•           To represent YM group of services on appropriate external bodies

General

•           To deputise for CEO in as requested/required

•           To undertake training of self as required

•           To take an active role in regular Board of Trustee committees senior management team meetings, staff meetings, supervision and training.

•           To take the lead in respecting and maintaining confidentiality at all times with respect to staff, volunteers, and individuals or groups that use the services

•           To contribute as an equal member of the Senior Management team to the development and implementation of policies of Yorkshire MESMAC.

•           To be aware of Yorkshire MESMAC’s Workers Code of Conduct and Equal Opportunities policies and to ensure that these are reflected in all aspects of your work.

•           To carry out any other reasonable tasks as requested by the Yorkshire MESMAC CEO

•           To work flexibly including some evenings, nights and weekends.

            To participate in programmes of research and evaluation as required

  • In conjunction with project workers, to lead in the development of systems and forums that allow for service user participation the Yorkshire MESMAC group of services.
Salary: 

NJC PO3/PO4 (scale points 32 - 38) starting at £34,788 per annum for 37 hours per week. Contract is fixed term for 2 years with the possibility of extension dependent on incoming resources. Salary is reviewed annually. There is a 5% workplace pension (on completion of probationary period). This post is subject to an Enhanced DBS with barred lists check.

How to apply

Please download the following: 

Job Description

Person Specification

Application Pack

Completed application packs to be sent to jobs@mesmac.co.uk by the closing date.

Closing date is: 09:00am on Monday 1st March 2021.

Please note that late applications and CV’s will not be accepted

If your application is successful then Interviews will be on Friday 12th March 2021. Due to the current COVID-19 restrictions it is likely that the interviews will be conducted via Zoom.

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